ASR.GE Solutions

Call Centers

Call quality control and agent performance assessment.

The analytics dashboard displays call statistics, classifies topics, and automatically flags urgent matters, customer issues, and predefined events.

Media

Automatic transcription of Georgian and English audio from YouTube, TikTok, Facebook, or live broadcasts.

ASR.GE LiveTranscribe transcribes audio, corrects text, and generates subtitles. Our text-to-speech (TTS) models generate Georgian and English speech directly from text. We clone voices for dubbing, voiceovers, reels, videos, and audiobooks. This supports media outlets, podcasts, influencers, and content creators.

AI Voice Agents

A 24/7 operator speaks Georgian and English and accesses your business data without custom model training.

Our RAG and GraphRAG integrations with Google, OpenAI, and open-source models process customer interactions. AI voice agents provide technical support, answer questions, book appointments, and give detailed product descriptions. They extract answers even when the information is not explicitly formatted in the technical documentation. The agents check stock availability and automatically create invoices. The system uses embedding and retrieval techniques to make your content semantically searchable. It integrates directly with your existing VoIP telephony infrastructure.

Business Analytics

Connect data sources to build dashboards or query KPIs using voice commands.

A virtual business analyst processes data 24/7. We train custom forecasting models to predict revenue, identify potential stockouts, generate reorder warnings, and assess warehouse or sales agent performance based on current trends. The system logs events and notifies teams via SMS, email, Slack, or other channels. This early warning mechanism prevents financial loss.

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